CONTACT
Talk to a human, not a queue
Gealo is built by one developer. Your email reaches the person who can actually answer it, usually within a business day.
Direct channels
- Product & support:[email protected] for questions about the product, the free tools, bug reports and feature requests.
- Sales & enterprise:[email protected] for pricing on 25+ seats, SSO, IP allowlist, custom retention, SOC 2 / ISO timelines and signed DPAs.
- Security disclosures:[email protected] for coordinated vulnerability disclosure, security questionnaires and sub-processor lists. See /.well-known/security.txt.
- Press & partnerships:[email protected] with the subject prefixed
[press]or[partner].
Before you write
You may already have what you need. Check the pricing and plan comparison for billing questions, the changelog for "is X shipped yet?", the roadmap for what's planned, and the trust center for security and compliance posture.
Response times
- Support: within one business day for paid plans, best-effort for Free.
- Sales: within one business day.
- Security disclosures: triage within 24 hours, status updates weekly.
Office hours
Gealo is operated remotely. We answer in plain English and avoid signature drift, no-reply addresses, and "your case has been assigned to ticket #4823" theatre.